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Frequently Asked Questions

Check most frequently asked questions here
Products and Custom Orders
How are your products made?
Does "In Stock" mean that it will ship right away?
Can you make me a custom order?
Can I get a discount for bulk/wholesale orders?
Can I buy the STL file so I can print it myself?
Shipping and Handling
How long will it take to receive my order?
Shipping options
My order has not arrived yet
The only shipping update I see is "Pre-Shipment, USPS Awaiting Item"
I chose USPS Priority mail but my order was shipped with economy.
Returns and Refunds
Do you offer returns?
There was a problem with my order and I would like a refund
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